Technical Support

/Tag: Technical Support

Upgrade from Dynamics GP 2015 to Dynamics GP 2016 Error

Error: ( A get/change operation on table ‘gpAppEnabled’ cannot find the table. )  A system upgrade from Microsoft Dynamics GP 2015 to GP 2016 was done on the server and an installation of GP 2016 on one of the workstations was completed. Upon signing in as non-sa User on the new GP 2016, the [...]

Upgrade from Dynamics GP 2015 to Dynamics GP 2016 Error2017-12-13T11:55:44-05:00

Dynamics GP – SmartList Error

Dynamics GP - SmartList Error:  Unhandled script exception: Index 0 of local array is out of range in script 'ASI_Initialize_Explorer_Tree'. Script terminated. Original solution: https://community.dynamics.com/gp/f/32/t/128874.aspx Find your Company ID USE Dynamics SELECT CMPNYNAM as Company_Name,CMPANYID Company_ID FROM SY01500 Run the following script replacing -1 with your Company ID from the results of the table above INSERT [...]

Dynamics GP – SmartList Error2017-08-02T13:58:00-04:00

Install Professional Service Tools Library

Microsoft made all of the tools in Professional Service Tools Library free, but you do need to install an updated file in order to access them. Please contact your Microsoft Dynamics GP partner to download the current version of Professional Service Tools Library to receive access to all of the free tools and then follow [...]

Install Professional Service Tools Library2017-08-02T13:58:00-04:00

Management Reporter 2012 “Connection to the Server” Error

When you start Microsoft Management Reporter 2012 (MR 2012) you receive one of the following error messages: "A connection to the server could not be established.  Check the server address and try again or contact your system administrator." or "Can't connect to the Management Reporter server." A simple quick check is to verify the times [...]

Management Reporter 2012 “Connection to the Server” Error2017-08-02T13:58:00-04:00

Simplifying the Geek Speak Series

Week #6 Welcome back to our new series of blog posts, Simplifying The Geek Speak!  Thanks for continuing to tune in.  For those of you just joining us…this blog is setting out to simplify the overly complicated. While many people prefer to use their mouse, I am a keyboard kind of person.  So, a special [...]

Simplifying the Geek Speak Series2017-08-02T13:58:00-04:00

Crystal Reports Shutting Down

  Are you having trouble running Crystal Reports? Are you attempting to print a report and finding that it fails and Crystal shuts down? If you are using Server 2012, it may be that you will need to re-install Crystal Reports and run it as administrator. To do this, you should first log on as [...]

Crystal Reports Shutting Down2014-05-30T19:09:15-04:00

Microsoft Dynamics GP Tips and Tricks

Article #1 Negative Debits and Credits When entering account transaction data in Dynamics GP, the system tries to be helpful and defaults the cursor to the debit or credit column based on the settings in the account’s setup. This is great until you want to debit an account with a default credit balance and the [...]

Microsoft Dynamics GP Tips and Tricks2017-08-02T13:58:01-04:00

Slow SQL Server Issue

Experiencing SQL slowdowns? Is it taking forever for your data to process? It may be the memory settings on your SQL server. Read below to find out how to change your memory settings to adjust your Server Memory Options: SQL Server is designed to request as much RAM as possible which will not be released [...]

Slow SQL Server Issue2014-05-05T19:15:53-04:00

VMware View Agent Operation Error

  "Ensure the VMware View agent is operating properly." Error To resolve this issue, perform these steps in order: Reinstall theVMware View agent. If this does not solve your issue, proceed to step 2. Reinstall the VMware View Client on the client PC. If this does not solve your issue, proceed to step 3. Stop [...]

VMware View Agent Operation Error2017-08-02T13:58:01-04:00

Microsoft Support to End April 8, 2014

  As of April 8, 2014, Microsoft will be ending all support for Windows XP, Office 2003 and Exchange 2003. What does this mean? Anyone still using any of these programs will no longer receive security updates, mainstream Microsoft support, or hot fixes, resulting in systems becoming extremely vulnerable to malicious software as well as [...]

Microsoft Support to End April 8, 20142017-08-02T13:58:01-04:00