When you start Microsoft Management Reporter 2012 (MR 2012) you receive one of the following error messages: “A connection to the server could not be established.  Check the server address and try again or contact your system administrator.” or “Can’t connect to the Management Reporter server.”

A simple quick check is to verify the times of the computers.  By default, Management Reporter allows a five (5) minute variance in connections to the server.  If the computer you are connecting from has their time or time zone out of sync, you can receive this error.

MR Time Issue 10.10.14


To fix the problem, make sure all of your times match and your time zone is set appropriately.

For other solutions, Microsoft has a great article at http://support.microsoft.com/kb/2862020 to explore other fixes.


If you would like to learn more about this or any Microsoft Dynamics product, please contact Complete Software by calling 410-740-1090 or by emailing support@completesoftware.net!

Based out of Columbia, Maryland, Complete Software Solutions (CSS) is proud to be a Microsoft Partner and Value Added Reseller (VAR) for Microsoft Dynamics GP and Microsoft Dynamics SL as well as a unique software developer providing solutions for businesses and non-profit organizations throughout the country. We offer a variety of services including Microsoft Dynamics consulting, system evaluation, business process analysis, system design, customizations, Enterprise Resource Planning (ERP) implementations and system upgrades.